16 Oct 2024 5 min read

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Ultimate

Computer screen showing ITS portal

Huge news for our client ITS Technology as they sign a long-term agreement with Sky Business, expanding their Ethernet services to businesses across the UK. 

The agreement, built on a solid partnership that began in 2020, brings together the strengths of ITS’s fibre network and Sky’s core infrastructure under a long-term supply agreement, with the aim to deliver high-capacity, ultrafast connectivity to businesses nationwide.

How we supported the ITS journey

Ultimate’s relationship with ITS began in 2019, and since then, we’ve worked closely to support their growth and innovation through the development of their partner portal and API. 

This digital platform has transformed how ITS engages with its partners, providing a streamlined, all-in-one solution for quote searches, order placement, and service assurance. 

Following the launch of the portal, ITS experienced an impressive:

  • 1.3 million searches on the portal in 24 months.
  • 200% increase in orders within the first month.

Speaking on Ultimate’s work, ITS CEO Daren Baythorpe said:

 “The whole process is a lot more streamlined. We can operate in a completely self-serve manner, which hugely positively impacts our bottom line.”

Read more about our work with ITS here.

ITS website on mobile phone screens

Systems to success

As ITS continues to expand its influence in the UK’s connectivity sector, we’re proud to have played a key role in optimising the systems that underpin their success. 

We’ve seen firsthand the dedication ITS has put into building a network designed to serve businesses with unrivalled speed and efficiency, and this partnership with Sky Broadband will only strengthen their ability to deliver top-class services.

We’re excited to watch the continued growth and success of ITS, and we look forward to supporting them on their journey to becoming the UK’s top choice for business connectivity.

Want to learn how Ultimate could work for your business? Get in touch to discuss your next project here. 

Or – why not dive into the results of our latest customer satisfaction survey?

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